“We saw a need…”

It is a familiar lead-in to so many startup stories. In Amy Johnson’s case, it led to the 2015 founding of LifeLoop, a cloud-based platform designed to streamline operations for senior living communities, actively engage residents and connect families.

The idea stemmed from her own family’s experience with relatives in senior living and what seemed to be pervasive communications gaps – both among family members and in dealing with facility staff.

“Our number one goal is to improve the care and overall experience of residents living in senior living communities. We believe this involves creating and fostering great relationships between community staff, residents and the residents’ families, which results in personalized care and attention,” says Johnson, LifeLoop co-founder.

To that end, HIPPA-compliant LifeLoop offers a robust set of features, including resident tracking & reporting, an activity calendar builder and designer, resident and family portals, community TV displays, messaging, and maintenance and transportation features that help manage and schedule resident requests.

Winning Insights from Our October Winner:

  • Providing an Excellent Customer Experience

“We believe that a seamless customer experience is critical, and we are able to provide that with a great product coupled with excellent customer support. We have created a really strong support team to help with the implementation of clients and offer a variety of avenues for support needed. By providing support and offering some key communication tools for staff, family and residents, families are able to stay connected with their loved ones.”

  • Empowering Employees and Creating a Culture in which They Can Grow and Succeed

“We encourage every employee to explore different focuses and allow them to discover and hone-in on their strengths. Problem solving and creative thinking is a large part of our environment and we try to challenge our employees to keep growing personally. We are able to help facilitate growth through opportunities such as trade shows, volunteering and conferences.”

  • Best Practice Tip

“Listen to your clients. When you’re providing a product in an industry that every customer has an unique way of handling their operation, it’s key to understand their end goal and enhance their process versus changing it. By listening and understanding, we have been able to continuously grow our product and enhance it for our users.”

  • Value of Chamber Involvement

“LifeLoop is about connection and a community of people. Being focused on our community only helps this focus. Attending local networking events, volunteering locally and contributing to our community have helped shape who we are and helped us grow.”

Want to learn more about LifeLoop? Check out the company’s website.

Many thanks to our generous sponsor!

logo

MORE IN THIS SERIES


Small Business of the Month – December 2020: Patricia Catering and Cocktails

At Patricia Catering and Cocktails, catering is both profession and passion. “Food nourishes us and it brings us together. Whether our clients are celebrating a marriage, welcoming a new baby or comforting family over the loss of a loved one, we pride ourselves on...

Small Business of the Month – November 2020: Blair Freeman

Maranda Adams and Ashley Kuhn saw the need for a “transparent construction company that puts the owner back in the driver seat on their projects” – so they founded Blair Freeman, Nebraska's only 100 percent woman-owned, 100 percent minority-owned Class A contractor....

Small Business of the Month – October 2020: Brickway Brewery and Distillery

Zac Triemert and his team at Brickway Brewery and Distillery wear their passion on their sleeves – and “our passion is making great beer and stiff whisky, the kind you want to share,” he said. Open in the Old Market since December 2013, Brickway encompasses three...

Small Business of the Month – Sep 2020: CombOver Contracting

Ryan DeBolt, owner of CombOver Contracting, says he’s “been climbing on roofs, making repairs and treating customers right for more than 20 years.” “We are a small company that strives for perfection on every job,” DeBolt says. CombOver specializes in roof...

Small Business of the Month – August 2020: Robert’s Nursery, Landscapes & Lawns

The employees at Robert's Nursery, Landscapes & Lawns are big fans of the “before and after” – the once weed-filled lawn that’s now a lush green or the formerly ragged backyard that’s now a staycation paradise with a fire pit, water feature and patio. “That’s why...

Small Business of the Month – July 2020: Bravium

More than a time of transition and change, the team of facilitators and executive coaches at Bravium believe it’s a time for greater clarity, alignment and action. They’re adapting and eager to help others thrive in this new economic and remote-working environment.“We...

Small Business of the Month – June 2020: Physicians Thrive

Helping doctors take control of their finances. Going above and beyond to earn our clients’ trust. That's where Physicians Thrive, a full-service financial planning company, thrives.“Just as physicians work tirelessly for their patients’ best interests, we vow to look...

Small Business of the Month – May 2020: KJK LawnCare, Inc.

KJK LawnCare started as a solo operation five years ago. It’s since grown into a full-service lawn mowing, fertilization, irrigation and landscaping company. “We take pride in delivering a world-class experience to our clients by treating every lawn like it’s our...

Small Business of the Month – Apr 2020: Royalty Roofing & Renovations

Nick Bermel launched Royalty Roofing & Renovations in 2010 because he saw the need for a higher level of professionalism in the industry. The company’s mission – to be the example of consistency and excellence in the exterior remodel industry – reflects that....

March Small Business of the Month: Carlson West Povondra Architects

The team at Carlson West Povondra (CWP) Architects has earned the admiration of Chuck Olson, CEO of OCI Insurance and Financial Services – so much so that he nominated the firm for recognition as our March Small Business of the Month. Olson knows the...

February Small Business of the Month: Verdant

If your company name is synonymous with blooming and flourishing, withering isn’t an option. What started as a full-service accounting firm in Omaha has grown into a multi-divisional business solutions company. “Verdant offers more than meets the eye,”...

January Small Business of the Month: KreativElement

KreativElement (Ke), a locally-owned and -operated digital marketing firm, is serving its clients and upholding its core values by always striving to keep TRIBE in mind, says James Duran, KreativElement’s managing partner & CMO. TRIBE stands for:...

You have a great story – tell us!

Excellence is a way of life here – earned not given – and it should be celebrated!