Svec Promotions is settling nicely into its new home city. The 30-year-old promotional product company moved to Omaha from Hooper, NE, in 2016, a shift that allowed the addition of a retail showroom.
While the relatively new address has helped the locally-owned company grow, it hasn’t changed the fundamentals: a focus on finding high-quality, innovative promotional products that drive brand awareness for clients, backed by top-notch customer service.
“We treat our clients the right way the first time to help ensure long-term working relationships,” says Katie Groves, a sales representative at Svec Promotions.
Winning Insights from Our April Winner:
- Providing an Excellent Customer Experience
“It starts with our retail showroom and giving clients the ability to view many products in one place at one time. We work diligently throughout the product selection and order process to make our customer’s job as easy as possible. When a problem does arise, we want to be the first to know so that we can take care of it immediately.”
- Empowering Employees and Creating a Culture in which They Can Grow and Succeed
“We believe that our employees need to have the freedom to put their families first, which creates a less stressful and more efficient work environment. We work as a team to ensure that everyone feels that they have a voice and are valued. We celebrate birthdays, and personal accomplishments, and most importantly, we all genuinely care about each team member.”
- Best Practice Tip
“We believe in treating our customers the way we would want to be treated ourselves. We place value in building long term partnerships with customers, not just on selling a product.”
- The Value of Chamber Involvement
“Through the Chamber, we were able to take our existing business connections and make them stronger with our common bond of being Chamber members. It has also opened doors when pursuing new business relationships.”
- Impacting the Community
“In addition to finding ways to sponsor meaningful events in the community, (company owner) Duane Svec has given of his personal time for years serving youth as a coach and mentor.”
Svec Promotions has also sponsored, contributed to or participated in several charitable endeavors this past year, including The Barrientos Scholarship Foundation, Fremont Bergan Knights Booster Tournament, Temple Israel Golf Outing, and MBCF/MBA Scholarship Golf Scramble.
Want to learn more about Svec Promotions? Check out the company’s website.
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