When Nicholas Lemek, an Omaha firefighter of 13 years, surveyed the Omaha industry landscape for highly qualified security agencies, he realized there was a market that needed to be addressed.
“We began Elite Tactical Security & Protection in 2018 to fill the void for clients that needed protection above basic armored vehicle transport companies with low-level security guards,” Lemek said. “We specialize in secure transport, site security, personal protection, security patrol, as well as security consultation and ATM cash servicing.”
“All delivered with the highest level of professionalism, integrity, and the best technology available.”
Lemek’s idea was to create a company that provided more than just the stereotypical “rent-a-cop.” Plus, it was no secret that security personnel in the area weren’t compensated correctly, which had a trickle-down effect on the quality of agents being utilized in the field.
“Security is often seen as an expense, but at Elite, we see it as an investment for both the client and the agent,” said Lemek. “All our agents receive initial International Foundation for Protection Officers (IFPO) security officer training and we also reimburse our agents any advanced training they may take to better improve the service we provide our clients.”
Team members are current and former military and law enforcement officers with combat experience and extensive training in security best practices and de-escalation.
“Every single person who is a part of the Elite Tactical family believes in keeping people safe, because that’s what it’s all about: keeping people safe.”
Winning Insights from Our Winner:
Providing Excellent Customer Service
“When you hire Elite Tactical, we use the highest level of personnel to protect your person, reputation, and your convenience. We also protect you from worrying about what happens next. Intelligence and logistics analysts, security specialists, military and medical specialists, law enforcement officers, we provide the whole package with white glove service. Perfection is the standard.”
Best Practice Tip
“Just keep going! Things can be difficult, but believe in your business and believe in yourself. Keep meeting people, keep talking with people. There will be setbacks, but if you maintain a positive attitude and fortitude you will start to see the pieces come into place.”
Fostering a Strong Company Culture
“Our agents are family. We dinner together. We train together. We laugh and experience life together. We always make sure we are there for them with whatever they need, which has been great policy during the pandemic. We also want our agents to have a strong work-life balance, and that starts with a living wage that is commensurate with their training and professionalism.”
The Value of Chamber Involvement
“Membership in the Greater Omaha Chamber has helped Elite Tactical make the business connections that are so important to our success. Being able to constantly network has been invaluable to the business.”
Overall Operating Philosophy
“Security is often seen as an expense, but we see security as an investment. Every single person who is a part of the Elite Tactical family believes in keeping people safe. We want our clients to see our service as a ‘white glove’ alternative to what has been on the market, with exceptional professionalism and training.”
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